How to Fix Biuro 365 Pro Plus Error CAA50021: Device Registration Issue. Ten błąd may occur in any Biuro 365 Pro Plus desktop application.
We weren`t able to register your device and add your account to Windows. Your access to org resources may be limited.
Rozwiązanie 1 Wiersz poleceń (CMD)
Better use the command prompt because Okna PowerShell does not understand %ProgramFiles(x86)% in command. But the solution can be completed in both CMD I PowerShell.
1. Run Wiersz poleceń Lub PowerShell
2. At appeared Wiersz poleceń application right mouse button click and select Run as administrator;
3. Type the following command:
cscript.exe "%ProgramFiles(x86)%\Microsoft Office\Office16\ospp.vbs" /dstatus
4. After that, you get some information about Office installation and:
Last 5 characters of installed product key: XXXXX
5. Type the following command, where XXXXX – your last 5 characters of the installed product key:
cscript.exe "%ProgramFiles(x86)%\Microsoft Office\Office16\ospp.vbs" /unpkey:XXXXX
Rozwiązanie 2 (Windows PowerShell)
1. Right Mouse button click on the Start button and run Okna PowerShell (Administrator);
2. Type the following command:
cscript.exe "C:\Program Files (x86)\Microsoft Office\Office16\ospp.vbs" /dstatus
3. After that, you get some information about Office installation and:
Last 5 characters of installed product key: XXXXX
4. Type the following command, where XXXXX – your last 5 characters of the installed product key:
cscript.exe "C:\Program Files (x86)\Microsoft Office\Office16\ospp.vbs" /unpkey:XXXXX
Rozwiązanie 3 (Registry Editor)
Change Registry to disable modern authentication for office applications.
1. Kliknij Start button and type:
2. At appeared Registry Editor application right mouse button click and select Run as administrator;
3. Przejdź do:
HKCU\SOFTWARE\Microsoft\Office\16.0\Common\Identity\
4. And set key EnableADAL REG_DWORD to Value: 0
Had to create the REG_DWORD as it wasn’t there. But after I added it and restarted Outlook it connected to Exchange with no issue. Thanks!
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Cześć. Try all 3 solutions