SCCM Client Installation Error (00000005)

SCCM Client Installation Error (00000005).

The below code is from ccm.log located on site server. You might also see another error “Failed to connect to admin$ using machine account (5).”

Trying each entry in the SMS Client Remote Installation account list
Attempting to connect to administrative share '\\computer.fqdn\admin$' using account sccmadmin
Submitted request successfully
Getting a new request from queue "Incoming" after 100 millisecond delay.
Waiting for change in directory "C:\Program Files\Microsoft Configuration Manager\inboxes\ccr.box" for queue "Incoming"
WNetAddConnection2 failed (LOGON32_LOGON_NEW_CREDENTIALS) using account sccmadmin (00000005)
Attempting to connect to administrative share '\\computer.fqdn\admin$' using account 'sccmadmin'
WNetAddConnection2 failed (LOGON32_LOGON_NEW_CREDENTIALS) using account sccmadmin (00000005)
Attempting to connect to administrative share '\\computer.fqdn\admin$' using machine account.
Failed to connect to \\\computer.fqdn\admin$ using machine account (5)
ERROR: Failed to connect to the \\computer.fqdn\admin$ share using account 'Machine Account'

Fix SCCM Client Installation Error (00000005)

  1. The client push happens via a dedicated account which is nothing but the client push installation account. Ensure that you have configured a valid client push installation account.
  2. Stopping the firewall service or a program installed on computer can block the client agent installation. I have seen most people stopping the firewall service rather than turning it off. It is not recommended to stop/disable the firewall services from services console.
  3. Ensure SCCM service/program is not blocked in the outbound firewall rules on local computer.
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