Broken Skype for Business user in Hybrid. Do you use Skype for Business in Hybrid mode (skype for business server + skype for business online) and users ask to repair their accounts because they can’t access their skype for a business client? If users don’t use skype for business for a long time – their accounts break and need to be repaired. This may happen in situations with infrastructure like:
On-Demand Active Directory + Azure AD + Office 365 (Skype for business license) or On-Demand Active Directory + Azure AD + Office 365 (Skype for business license) + On-Demand Skype for Business Server
When users try to log in – they get a message like “you can’t enter the system, please check your account credentials” (this may be wrong because we use Russian version)
How to repair:
To repair accounts you must run the script (repair the Skype for Business Online account): 1. Run Skype for Business command shell; 2. Enter command:
$cred=get-credential
- In the pop-up enter your credential (must have rights on the server);
- Enter command with your accounts:
Enable-CsUser -Identity login@domain -SipAddress sip:login@domain -HostingProviderProxyFqdn "sipfed.online.lync.com"
or
-HostingProviderProxyFqdn "yourserverfqdn"
P. S. In fact this script adds the parameter “sip:login@domain” to the user attribute “ProxyAddress” in the Active Directory catalog.
 and users asks to repair they accounts, because they can’t access their skype for business client. If users don’t use skype for business a long time – their accounts broke and need to be reapired. This may happen in situation whith infrastruture like:){kind=link}