Sunday, July 23, 2017
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Broken Skype for Business user in Hybrid

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Do you use Skype for Business in Hybrid infrastructure (skype for business server + skype for business online) and users asks to repair they accounts, because they can’t access their skype for business client. If users don’t use skype for business a long time – their accounts broke and need to be reapired. This may happen in situation whith infrastruture like:

On-Demand Active Directory + Azure AD + Office 365 (Skype for business license) or On-Demand Active Directory + Azure AD + Office 365 (Skype for business license) + On-Demand Skype for Business Server

When users tries to login – they get message like “you can’t enter the system, please check your account credentials” (may be wrong, because we use russian version)

How to repair:

To repair accounts you must run the script (repair the Skype for Business online account): 1. Run Skype for Business command shell; 2. Enter command:

$cred=get-credential

  1. In pop-up enter your credential (must have rights on server);
  2. Enter command with your accounts:

Enable-CsUser -Identity login@domain -SipAddress sip:login@domain -HostingProviderProxyFqdn “sipfed.online.lync.com”

or -HostingProviderProxyFqdn “yourserverfqdn”

P.S. In fact this script add the parameter “sip:login@domain” to user attribute “ProxyAddress” in Active Direcroty catalog.

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