How to Fix Printing Error: Document Stuck in Print Queue. Whenever you tried to print a document, it appears in the print queue with the status “Error – Printing”. The only way to get the document printed was then to restart the Printer Spooler service.
Solution 1
1. Click Start, type services.msc in the search box and press Enter.
2. Right Mouse Button click the Printer Spooler service, and click Stop or select service and click Stop in the upper left corner;
3. Open Windows Explorer, navigate to C:\Windows\System32\spool\printers;
4. Delete all files in this folder;
5. Go to services again. Right Mouse Button click the Printer Spooler service, and click Start or select service and click Start in the upper left corner.
Solution 2
With Windows PowerShell of Command Prompt (CMD).
1. Run Windows PowerShell (or CMD) as Admin;
2. Type the PowerShell command to Stop the spooler service:
Stop-Service -Name spooler
or
Type CMD command to Stop spooler service:
net stop spooler
3. Open Windows Explorer, navigate to C:\Windows\System32\spool\printers;
4. Delete all files in this folder;
5. Type the PowerShell command to Start the spooler service:
Start-Service -Name spooler
or
Type the CMD command to Start the spooler service:
net start spooler