Outlook for iOS and Android get support of Actionable Messages

Outlook for iOS and Android get support of Actionable Messages. Using Actionable Messages with Adaptive Cards, developers can deliver messages in Outlook so customers can stay in context of what they doing and quickly take action. Outlook for Windows and Outlook on the web already support Actionable Messages and rolling out over the next few months, customers will be able to take action with Outlook for iOS and Android on a mobile device.

If you are a developer: Partners who develop Actionable Messages with Adaptive Cards will be able reach their target users wherever they are and on their device of choice. The supported platforms are Outlook on the web, Outlook for Windows and Outlook for iOS for customers using the Microsoft sync technology. Outlook for Android will support Actionable Messages in the coming weeks and Outlook for Mac later this summer.  Developers should now pivot to design Actionable Messages with Adaptive Cards for mobile first which will scale well to larger screens.

For our business customers: We’re helping customers improve productivity and achieve their business goals by partnering with leading developers of the applications they already use, including Microsoft 365.  Business apps are intended to help achieve specific results. For example, shorten approval cycles that can reduce accounts payable or meet data compliance requirements, and reach front line mobile workers to retrieve inclusive company survey results. Now with Outlook mobile support of Actionable Messages, customers can act promptly, get results faster and increase reach when the emails can be acted on from their mobile devices. Actionable Messages can be managed at the company tenant level by an administrator using a Powershell command to manage connectors. Disabling Actionable Messages would disabled them across all Outlook endpoints in addition to Outlook mobile.

Outlook endpoints support Actionable Messages:

Outlook for Windows – Version 1805, Build 9330

Outlook on the web – Available to all Office 365 customers

Outlook for Mac – Coming later this summer.  Version number TBD

Outlook mobile will support Actionable Messages for customers who are using the Microsoft sync technology which is available today for all Outlook.com users and gradually rolling out in the coming months to Office 365 customers.  The availability of the Outlook mobile app that support Actionable Messages are:

  • Outlook for iOS – available today, for Office 365 users who have been moved to the new Microsoft sync technology, and Outlook.com users.
  • Outlook for Android – in the coming months for Office 365 users who have been moved to the new Microsoft sync technology, and Outlook.com users.

This means that you may have the Outlook mobile app that supports Actionable Messages but until your company is using the Microsoft sync technology, the user experience with the Actionable Messages may not be as designed.  We expect most Office 365 customers to be transitioned to the Microsoft sync technology over the coming months.

You might also like

Leave a Reply

This website uses cookies to improve your experience. We'll assume you're ok with this, but you can opt-out if you wish. Accept Read More