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Reading: There was an error downloading the software update (12152)
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Configuration Manager Query Collection List
ConfigMgr

There was an error downloading the software update (12152)

Published: February 11, 2024
3 Min Read
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There was an error downloading the software update (12152) in Configuration Manager Software Update Point. The wizard was telling, that some updates failed to download with error: There was an error downloading the software update. (12152).

At the patchdownloader.log (it can be under %temp%, C:\Users\AppData\Local\Temp or \Logs):

Checking machine config Software Updates Patch Downloader 5472 (0x1560)

Cert revocation check is disabled so cert revocation list will not be checked. Software Updates Patch Downloader 5472 (0x1560)

To enable cert revocation check use: UpdDwnldCfg.exe /checkrevocation Software Updates Patch Downloader 5472 (0x1560)

Authentication of file C:\Users\SCCMAD~1\AppData\Local\Temp\2\CAB5776.tmp failed, error 0x800b0004 Software Updates Patch Downloader 5472 (0x1560)

ERROR: DownloadContentFiles() failed with hr=0x80073633 Software Updates Patch Downloader 5204 (0x1454)

Trying to connect to the root\SMS namespace on the machine. Software Updates Patch Downloader (0x1758)

Connected to \\\root\SMS Software Updates Patch Downloader 5976 (0x1758)

Trying to connect to the \\\root\sms\site_ namespace on the machine. Software Updates Patch Downloader 5976 (0x1758)

Connected to \\\root\sms\site_ Software Updates Patch Downloader 5976 (0x1758)

Download destination = \\\pkgsource$\WSUSContent\Windows 7\8fb58e8a-ab40-4932-be8c-fd3e07d08b38.1\windows6.1-KB976932-X86.exe . Software Updates Patch Downloader 5976 (0x1758)

Contentsource =/wsus.ds.download.windowsupdate.com/msdownload/update/software/svpk/2011/02/windows6.1-kb976932-x86_c3516bc5c9e69fee6d9ac4f981f5b95977a8a2fa.exe . Software Updates Patch Downloader 5976 (0x1758)

Downloading content for ContentID = 16777378, FileName = windows6.1-KB976932-X86.exe. Software Updates Patch Downloader 19/03/2014 09:04:16 5976 (0x1758)

HttpSendRequest failed 12152 Software Updates Patch Downloader 5600 (0x15E0)

Download wsus.ds.download.windowsupdate.com/msdownload/update/software/svpk/2011/02/windows6.1-kb976932-x86_c3516bc5c9e69fee6d9ac4f981f5b95977a8a2fa.exe to C:\Users\SCCMAD~1\AppData\Local\Temp\2\CABDB56.tmp returns 12152 Software Updates Patch Downloader 5600 (0x15E0)

ERROR: DownloadContentFiles() failed with hr=0x80072f78 Software Updates Patch Downloader 5976 (0x1758)

Trying to connect to the root\SMS namespace on the machine. Software Updates Patch Downloader 2396 (0x095C)

Looking at the errors (and using cmtrace to translate):

12152 = The server returned an invalid or unrecognized response

0x80073633 = Invalid certificate signature

0x80072f78 = The server returned an invalid or unrecognized response

Open the Internet Explorer and navigate to the Content source (in this case wsus.ds.download.windowsupdate.com/msdownload/update/software/svpk/2011/02/windows6.1-kb976932-x86_c3516bc5c9e69fee6d9ac4f981f5b95977a8a2fa.exe). IE was also failing to download…

Now, download every single one of these updates manually and saved it to the network. Return to CM and start the wizard to download them but this time, instead of downloading via the internet select the network and everything must work.

If your internet connectivity is slow, you will face problems downloading stuff via Software Update Point. SCCM has a timeout of 15min per download, it means that, if the download takes over 15min it will timeout and error will be generated. In this case, use IE to download that update, and if you’re going to use this “workaround”, remember to delete the browser cache, add the site (i normally add *.microsoft.com) to the secure IE list.

TAGGED:System CenterSystem Center Configuration ManagerTechnical PreviewWSUS
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